Shipping policy
Thank you for shopping with Pound 4 Pound Dojo.
Order Processing
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Orders are processed within 1–3 business days after payment is confirmed.
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Orders placed on weekends or public holidays will be processed on the next business day.
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You will receive a confirmation email once your order has been shipped.
Shipping
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We ship throughout Indonesia.
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Shipping costs are calculated at checkout based on your delivery address and selected shipping method.
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Delivery times vary depending on your location and courier service.
Estimated delivery times:
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Bali: 1–3 business days.
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Java: 2–5 business days.
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Other regions in Indonesia: 3–7 business days.
Please note that delivery times are estimates and may be affected by weather, holidays, or courier delays.
Order Tracking
Once your order has been shipped, you will receive a tracking number by email so you can follow your delivery.
Incorrect Shipping Information
Please ensure your shipping address is correct before completing your order. Pound 4 Pound Dojo is not responsible for delays or failed deliveries caused by incorrect or incomplete address information.
Lost or Delayed Packages
If your package is significantly delayed or lost in transit, please contact us and we will work with the shipping courier to assist in locating your order.
Contact Us
If you have any questions about shipping or your order, please contact our customer support team.