Refund policy
Refund Policy
At Pound 4 Pound Dojo, all purchases are considered final.
No Refunds
All items purchased from our online store are non-refundable and non-returnable, unless the item arrives damaged, defective, or you received the wrong item.
Please carefully check the product description, size guide, and product details before placing your order.
Damaged, Defective, or Incorrect Items
If you receive an item that is damaged, defective, or different from what you ordered, please contact us within 7 days of receiving your order.
Please include:
-
Your order number
-
Photos of the item
-
A brief description of the issue
We will review your request and, where appropriate, arrange a replacement or another suitable resolution.
Incorrect Size
We do not accept returns or exchanges due to incorrect sizing. Please refer to our size guide before ordering. If you are unsure about your size, contact us before placing your order.
Contact Us
For any questions regarding your order, please contact us through our customer support channels.